Today, Hotels both independent and chain are analyzing their data for intelligence, repurposing their guest feedback information for online marketing, running analysis to determine right pricing strategy, reviewing booking time and date to harness last-minute room booking, and more.IT advancements such as mobility, communications, data management are available, many hospitality organizations struggle to adopt, integrate and benefit from them in a effective manner.
There is a Need for a robust solution to connect Hotel and Hospitality ecosystem to deliver sophisticated services that differentiate brand and create a personalized experience for guests.
There is strong need to Support the newest mobile applications and wireless service, improve operational efficiency by reducing expenses, such as energy costsand need to Generate new revenue streams through next-generation technologies
For business travelers, major criteria for selecting a hotel is good wireless connectivity. High speed wireless internet is no longer a feature or amenity a hotel should have, rather a necessity for business travelers who need to stay connected with their individual worlds. These fast-wireless connections must be reliable, easy to use and the signal strength is very important.
Hotels are one of the firms that encounter different customers every single day. Maintaining customer database is a must for hotel industry. Also, servers on which database is maintained should not only be easily available around the branches but should also be secure. Proactive provides an integrated solution which grows with your business needs.
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