Break-fix Services

Proactive’s Break-Fix support services enable the customer to receive essential services including troubleshooting, repair and in-scope replacements of the defective hardware.

We ensure that your hardware functions without a hitch, and that productivity and business continuity is not affected. As a provider, we also offer out-of-hours support, as we function 24*7.

We have best qualified team of certified individuals which understands your business-critical issues and helps you reach out to Cisco Backend team so that you can get the replacement of faulty product within the minimum possible time-frame.

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