#TheProactiveTeam

Become a part of the cohort that believes in encouraging innovation. We thrive through challenges while not forgetting to have fun during the journey. Our workplace is fond of talented individuals, curious minds and empathetic hearts. We at Proactive are an equal-opportunity organisation. We aim to grow and evolve TOGETHER

Driving Change & Innovation

Enhance your career growth with great development opportunities. Enjoy the autonomy to initiate amidst a technically advancing landscape. We are always on the lookout for talented individuals. If you consider yourself a self-starter who enjoys learning while working – Team Proactive is eager to meet you!

Join our team and find your spark with an enriching career experience. Scroll further and watch out for some great opportunities that might excite you. Hope to meet you soon!

Perks & Benefits

Flexible Working Hours

Learning & Development

Open Door Policy

Diversity, Equity & Inclusion

Fun & Dynamic Environment

Life@Proactive

“Working at Proactive gives a sense of belongingness to a culture that celebrates creativity and teamwork. The best part is that each day offers a fresh perspective to innovate and truly impact.”

Nitin Sharma Vice President

“
“Ever since I became a part of Proactive, the dynamic environment and initiative-encouraging approach accelerated my growth beyond my expectations.”

Mitesh Pandya Business Relationship Team Leader- Enterprise

“
“At Proactive, innovation is a way of life. I'm thankful for the opportunity to work alongside talented teams and tackle exciting challenges head-on.”

Prashant Rander Senior Business Relationship Manager

“

Current Openings

If you have the zeal to achieve some great milestones in your career come join us!

Job Description

The Cisco Webex Contact Center Presales Engineer is responsible for supporting the sales organization by providing technical expertise, solution design, and product demonstrations for Cisco’s Webex Contact Center (WxCC) portfolio. This role works closely with customers to understand business challenges and translates them into scalable, cloud-based customer experience solutions.

 

Key Responsibilities

1. Technical Presales & Solution Design

  • Lead discovery sessions to understand customer requirements, workflows, and CX objectives.
  • Design end-to-end solutions using Cisco Webex Contact Center, Webex Suite, and integrations with CRM/ITSM platforms (Salesforce, Dynamics, ServiceNow, etc.).
  • Prepare and deliver high-impact presentations, technical proposals, BoMs, and architecture diagrams.
  • Conduct product demonstrations, PoCs, and trials to showcase platform capabilities.
  • Ensure proposed solutions meet technical, security, and compliance standards.

2. Customer Engagement & Consultation

  • Act as a trusted advisor to customers on cloud contact center strategies and digital transformation.
  • Evaluate customer environments (telephony, CRM, workforce management, reporting) and recommend best-fit architectures.
  • Collaborate with customer business and technical stakeholders to build compelling solution value.

3. Collaboration With Internal Teams

  • Work closely with sales, marketing, product management, and delivery teams to align on solution strategy.
  • Assist the post-sales team with smooth handoff of solution details and project scope.
  • Provide feedback to product teams on feature gaps and customer needs.

4. Competitive & Market Expertise

  • Maintain deep understanding of the CCaaS market and competitive landscapes (Genesys Cloud, Five9, Amazon Connect, NICE CXone).
  • Articulate Cisco Webex differentiators, advantages, and ROI.

5. Documentation & Compliance

  • Develop technical solution documentation, RFP/RFI responses, and compliance matrices.
  • Ensure adherence to Cisco best practices, security guidelines, and architectural standards.

 

Required Skills & Qualifications

Technical Skills

  • Strong knowledge of Cisco Webex Contact Center, Webex Calling, Webex App, and Control Hub.
  • Experience with SIP, PSTN, VoIP, multi-channel routing, IVR/IVA, workforce optimization, and reporting/analytics.
  • Familiarity with REST APIs, integrations, and automation tools.
  • Understanding of cloud platforms (Azure, AWS), security concepts, and networking fundamentals.
  • Ability to create high-quality technical documents, diagrams, and proposals.

Professional Skills

  • Excellent presentation, communication, and customer-facing skills.
  • Strong consulting, problem-solving, and requirements-gathering abilities.
  • Ability to simplify complex technical concepts for business users.
  • Comfortable working in fast-paced sales environments with multiple stakeholders.

Preferred Qualifications

  • Cisco certifications such as CCNA, CCNP Collaboration, Webex Contact Center Specialist.
  • Experience with CCaaS migrations or on-prem to cloud contact center transformations.
  • Background in enterprise presales, solution consulting, or UC/CC engineering.
  • Exposure to omnichannel platforms (chat, voice, email, bots, social messaging).
Apply Now

Job Description

As a Senior Business Development Manager, you will play a key role in driving growth by identifying opportunities, building strong client relationships, and delivering innovative IT infrastructure solutions that align with client needs.

  • Develop and execute strategic plans to achieve sales targets and expand our customer base.
  • Identify new business opportunities within enterprise and mid-market clients for IT infrastructure solutions (Data Center, Cloud, Networking, Security, Storage, etc.).
  • Build and maintain strong relationships with key decision-makers and influencers in client organizations.
  • Collaborate with internal technical teams and OEM partners to design and propose solutions that meet client objectives.
  • Drive the end-to-end sales process including lead generation, proposal development, negotiation, and closure.
  • Keep abreast of market trends, competitive landscape, and emerging technologies in IT infrastructure.
  • Represent the company at industry events, conferences, and client meetings.


Requirements

  • Proven track record in IT infrastructure business development or enterprise solution sales.
  • Strong understanding of technologies such as Cloud, Virtualization, Networking, Security, and Data Center solutions.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to build long-term relationships with C-level executives.
  • Self-motivated, target-driven, and strategic thinker.
Apply Now

Job Description

  • Domain Expertise: Should possess hands-on experience and a strong understanding of Structured Cabling, Data Center Infrastructure, and CCTV Surveillance, preferably with exposure to passive presales and project execution.
  • Sales Collaboration: Work closely with the Sales team to identify and understand customer requirements. Support them by joining client meetings and discussions when required.
  • Client Engagement: Act as a trusted advisor to clients by building and maintaining long-term, trust-based relationships at all organizational levels.
  • Sales Target Ownership: Take shared responsibility for achieving passive sales targets in coordination with the team.
  • Site Survey & Documentation: Conduct site surveys, prepare Minutes of Meeting (MoM), and create detailed Bill of Quantities (BOQ) based on project requirements.
  • Presales & Project Support: Support both presales and project management activities, ensuring smooth coordination from requirement gathering to solution delivery.
  • Presentation & Proposal Development: Collaborate with the team to develop client presentations and technical proposals in line with project goals.

 

Required Skills

  • Cabling
  • Data Center Architecture
  • CCTV
Apply Now

As a Pre-Sales Engineer for Proactive Data Systems your primary responsibility will be to perform technical pre-sales activities for new and existing opportunities. Utilizing your in-depth knowledge of Cisco solutions and competitors' offerings, you will demonstrate the advantages to both prospects and partners. At Proactive Data Systems we highly leverage our Pre-Sales Engineers, which means you are a critical component to the success of the entire sales team.

Job Description

  • Act as the technical subject matter expert, thoroughly understanding products, features, functions, and benefits while being able to communicate to all levels of customers.
  • Understand customer requirements for LAN networks, wireless networks and WAN networks. Position right Solution as per there needs.
  • Create product documentation for customers and perform competitive analysis regarding competing products.
  • Perform site surveys and provide onsite deployment assistance on large deployments

 

Required Skills

  • Expert knowledge of LAN networks, WAN networks, DNAC, SD_WAN, site surveys, requirements gathering, deployment challenges.
  • Expert knowledge of 802.11a/b/g/n/ac Wave 1 & 2 wireless networks, site surveys, requirements gathering, deployment challenges.
  • Understanding of basic network Security including firewall, content filtering and authentication methods. 
  • Knowledge of sales cycle, strong verbal and written communication skills, and proven negotiation techniques 
  • Great relationship building skills, tenacity, resilience and presentation skills.
Apply Now

Job Description:

  • Strong understanding of the Sales processes relating to IT Products, Software, and Services.
  • Excellence at lead generation, adding new customers, building customer relationships, cross-selling, up-selling, negotiations, and closing deals.
  • Ensure a Customer-First approach and create a service level differentiator by quick turnarounds and any-time availability.
  • Self-confidence in accepting and achieving Gross Margin Targets through skilful negotiations with the Customers and the OEMs
  • Proficiency and diligence in working with Sales Management Software Systems & CRM, and keep updates with commercial, technical, completion, issues, etc.

Requirements:

  • Excellent communication, interpersonal, problem-solving, presentation, and organizational skills.  
  • Proficiency and diligence in working with Sales Management Software Systems & CRM, and keep updates with commercial, technical, completion, issues, etc.   
  • Ensure a Customer-First approach and create a service level differentiator by quick turnarounds and any-time availability.  
  • Personal integrity in commercial dealing and working.  
  • Average sales experience in the local territory.    
  • Confidant personality and should be a good team player.  
Apply Now