Reliable & Advanced Managed Services System
 

• Future Scalability and Growth: Our managed services are flexible and designed to scale with your changing business needs, allowing smooth integration and expansion. Hence, managed services are usually scalable, making them easily accommodable for growth 
   
• Improved Compliance: Our team ensures compliance in accordance with industry regulations through our managed services. Doing so helps to align the focus towards maintaining the highest security and regulatory standards. It further protects your business from possible threats 
   
• Structured Implementation: Experience efficient and professional deployment of managed services with our team. We assure smooth deployment with minimal disruption to your operations. Managed services require ongoing support. It minimises your downtime and maximises productivity for a smooth and efficient experience
   
• Accelerated Operational Efficiency: We work towards providing IT-managed services that prioritise optimal resource utilisation for improved operational efficiency. This ensures that your team focuses on core business strategies and plans while balancing existing operational tasks without hassle
   
• Professional Monitoring: Get help from our skilled and certified team of professionals to manage your IT infrastructure with accuracy and prowess, guaranteeing optimal reliability and performance. Our managed services include 24/7 monitoring to determine and fix issues before any operational impact, securing continued business uptime

It is no longer enough to protect your network and data with basic security measures alone in the ever-changing digital ecosystem of today.   

• Our professionals help you identify and neutralise risks before they cause havoc for your organisation, given the constantly changing environment of threats
   
• Managed Security Services fills that need. Our solution provides actionable intelligence to strengthen your defences, going beyond standard security monitoring and warnings. We ensure regulatory compliance while safeguarding your data and users with uniform policies and advanced controls. Our 24-hour surveillance provides real-time protection against a wide range of threats, including malware, attacks, and Internet-based vulnerabilities that could harm your valuable assets
   
• We deliver dependable and efficient event management through our sophisticated monitoring, detection, and alerting features, allowing you to respond swiftly to problems

A software lifecycle management (SLM) solution takes care of software efficiency. We help you make maximum use of it at all phases, from retirement to selection with:   
 

• Strong security safeguards against invasions and threats

• Easy Deployment and integration run smoothly 

• Continuous assistance and stability-related updates 

• Planning for a seamless transition between end-of-life (EOL) and support (EOS)   

• Manage and document detailed records for troubleshooting and training  

• Optimise and adjust for optimal results  

Our all-inclusive service desk solution provides smooth IT support. Additionally, we offer essential services like:  
 

• A variety of troubleshooting techniques, including onsite support, automation, and remote help, to ascertain prompt resolution of user problems and compliance

• Reliable technology and best practices, like automation tools for production and efficiency 

• Regular surveys of users and clients enable us to get timely input for quick implementations 

• End-to-end support for all IT devices, such as desktops, laptops, printers, AV devices, and mobile devices, our staff makes sure that the service desk is smoothly organised

We at Proactive understand the importance of having prompt end-user support. Therefore, our team provides services that help you align well with the client's needs and offers:  
 

• The correct strategy to provide effective support

• Constant assistance to maximise output  

• Affordable solutions that don't sacrifice quality 

• Provides more than 20 years of experience to properly handle situations  

• Adaptable solutions for your company

Get 360° visibility into the lifecycle of your IT assets with our IT asset management services. Here is a list of a few things that we cover:  
 

• Data availability management, multi-brand hardware maintenance, and storage infrastructure management 

• Tailored IT support solutions provide the best possible standards 

• Asset management function that is automated, policy-driven, and centralised   

• The best tools available for online tech assistance, device upkeep, and software updates are offered by our pros 

• Safe procedures and creative tech-supporting ideas  

• Continuous observation, certified technical know-how, and round-the-clock assistance 

• Hardware and software assets are optimised by asset management services 

• Proactive monitoring, troubleshooting, and administration around the clock 

Our proactive experts provide excellently managed services for your data center. Furthermore, we offer customised solutions to satisfy your demands with:  

• Maximum significance to ideal energy efficiency, optimum uptime, and smooth scalability 

• Access to comprehensive expertise and operational assistance across multiple portfolios 

• Constant, safe, long-lasting, and optimised performance  

• Manage crucial infrastructure elements, servers, operating systems, storage, databases, networks, and security devices

• Integrated data center solutions and support services provide you with peace of mind in a secure setting

• Efficient management and continuous uptime are guaranteed by proactive monitoring and thorough troubleshooting  

Experience seamless network and security management with our comprehensive services. Our experts ensure that you are given:  

• High availability of services to enhance performance and productivity  

• Continuous operation and upkeep of your network and security infrastructure 

• Resource empowerment to resolve technical problems independently and adhere to defined SLAs 

• Network services at various support levels, tailored to your business requirements 

• Complete view of services through our onsite/offsite support services programs  

• On-site SMEs and 24/7 monitoring for prompt resolution of network issues  

• A hybrid delivery model offering the right mix of resources and cost optimisation