Cloud Calling

Hello, Cloud!

Say goodbye to bulky phone systems. Move your business calling to the cloud—secure, scalable, and hybrid workplace-ready.

Built for Webex

Works perfectly with Cisco Webex for calling, messaging, and meetings.

Easy-to-Use Platform

Manage users, numbers, and settings from a simple cloud dashboard.

Flexible for Hybrid Work

Make calls from desk phones, laptops, or mobile devices, wherever you are.

Keep Your Numbers

Switch to cloud calling without losing your existing phone numbers.

Reliable Call Quality

Clear and stable voice calls for local and global communication.

Safe and Secure

Calls are protected with encryption, high uptime, and full compliance.

Cloud Calling: Modern Voice for a Hybrid World

 

Cloud calling is transforming how businesses connect, replacing outdated PBX systems with flexible, cloud-based voice infrastructure. With Proactive’s cloud calling solutions, powered by Webex Calling, enterprises can scale communication globally, reduce hardware dependency, and support employees across devices and locations.

Whether you're moving from on-prem telephony or building a new cloud-first workplace, our cloud calling services deliver enterprise-grade voice quality with simplified management and secure operations.

 

Benefits of Cloud Calling Solutions

  • Shift from legacy PBX to agile, subscription-based cloud calling that scales with your business.
  • Centralised management of users, numbers, and policies across geographies via a single cloud dashboard.
  • Built-in call analytics and troubleshooting tools to improve service quality and user experience.
  • Native integration with Webex Meetings and Messaging for unified user workflows.
  • Lower cost of ownership with no on-site PBX hardware or maintenance contracts.
  • Carrier-grade security, global availability zones, and regulatory compliance included.

 

Why Proactive for Cloud Calling?

As one of India’s most experienced Cisco Gold Partners, Proactive brings deep expertise in deploying and managing Webex Calling and other cloud telephony solutions. We understand enterprise voice complexities, from SIP trunking and number porting to hybrid deployments, and tailor solutions that deliver performance without disruption.

Our certified engineers work closely with your IT and communication teams to assess current infrastructure, map user needs, and execute seamless migrations to cloud voice. Whether you’re supporting 50 users or 5,000, Proactive ensures a smooth transition and long-term voice reliability.

From design and provisioning to managed voice services and lifecycle support, we help you modernise calling for a hybrid, cloud-powered future.

Have a question? Check out the FAQs

Here are the most common, frequently asked questions.
In case you want to know more contact us at [email protected]

faq-img

Can we keep our existing phone numbers?

Yes. Proactive helps port existing numbers during cloud migrations to minimize disruption.

Is cloud calling secure?

Absolutely. Leading platforms like Webex Calling offer end-to-end encryption, identity management, and compliance certifications.

What is cloud calling?

Cloud calling is a telephony solution that delivers voice services via the internet rather than traditional on-premise PBX systems.

Can cloud calling work across multiple office locations?

Yes. Cloud calling allows centralized voice management across sites, geographies, and remote users.

Is cloud calling suitable for small and mid-sized businesses?

Yes. It’s ideal for SMBs looking to modernize voice infrastructure without large upfront costs.

Does Proactive Data Systems offer migration support?

Yes. We provide full support from discovery and planning to migration, training, and ongoing managed voice services.

What is the cost advantage of cloud calling?

Cloud calling reduces CapEx by eliminating PBX hardware and lowers OpEx through simplified management and pay-as-you-go models.

What analytics are available in cloud calling platforms?

Visual dashboards allow Administrators to access call logs, quality metrics, user behaviour, and system diagnostics.

What is Cisco Webex Calling?

Webex Calling is Cisco’s enterprise-grade cloud telephony platform that offers secure, scalable voice services integrated with the Webex suite.

How long does a typical cloud calling deployment take?

Timelines vary by size, but with Proactive’s proven frameworks, most migrations complete in weeks with minimal disruption.

Does cloud calling support desk phones and mobile apps?

Yes. Users can make and receive calls from desk phones, softphones, or mobile devices—supporting all hybrid work scenarios.

How is cloud calling different from VoIP?

VoIP is the technology behind cloud calling. Cloud calling includes additional features like centralized management, security, compliance, and platform integration.

Contact Us

We value the opportunity to interact with you, Please feel free to get in touch with us.