BFSI IT Infrastructure Partner in India | RBI-Ready, Cisco Preferred | Proactive

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🏦 For India's regulated financial institutions

The IT infrastructure that lets India's banks, insurers, and NBFCs sleep on RBI audit night.

For the institutions whose downtime is a headline. And whose auditors don't take excuses.

IN BRIEF.

What Proactive Delivers for BFSI:

RBI Master Directions on Cyber Resilience compliance, SEBI Cybersecurity Framework alignment, IRDAI Information Security Guidelines, DPDP Act 2023 controls, and CERT-In incident-response workflows. Multi-DC active-active architectures for core banking (Finacle, TCS BaNCS, Oracle Flexcube, Temenos). Sub-100 ms RTT to Mumbai banking exchanges. 24/7 SOC integrated with CERT-In reporting.

Who This Is For:

CIOs and CISOs of scheduled commercial banks, small finance banks, payment banks, NBFCs across all four RBI Scale Based Regulation tiers, insurance companies, AMCs, brokerages, exchanges, and payment platforms operating in India.

Since 1991.

Proactive Data Systems is a Cisco Preferred Partner across five portfolios and Cisco Advanced Customer Experience Specialised.

Cisco Partner

You don't need us to explain your business.

What BFSI infrastructure in India actually has to do

What You Already Know

You already know your peak transaction hours line up with UPI's peak. That your slowest failover matters more than your fastest deployment. That the branch in Coimbatore still runs on a fibre loop laid in 2009, and the digital-only banking arm you launched last quarter runs on Azure Central India, and both are first-class citizens in your CIO's Monday morning.

You know that RBI's next Master Direction lands with no warning and eighteen months of implementation compressed into six. That SEBI reads the same CERT-In incident report your board does. That your customer will forgive a rate hike, but never a spinning wheel at the checkout page.

What You Need

You need an infrastructure partner who reads the Master Directions the day they're published. Who has delivered for a scheduled commercial bank and a small finance bank and a Tier-3 NBFC and can tell you why the reference architectures are different. Who knows that the CISO who signs off on the design is the one who has to defend it in the audit six quarters later.

That's the infrastructure Proactive Data Systems has been building for Indian BFSI for over three decades.

The infrastructure. Named.

IT infrastructure services Proactive delivers for Indian BFSI

Proactive delivers six specific outcomes for Indian financial services infrastructure:

Every architecture, tuned for the sector.

The six architectures for Indian financial services

Each of Proactive's six architectures is delivered with BFSI-specific patterns baked in.

Networks

Cisco Meraki SD-WAN or Catalyst SD-WAN across branch networks, for banks running 200 seats or 20,000. QoS for UPI. Zero-touch provisioning for the next thirty branches you'll open this year. Real-time observability for RBI-mandated uptime reporting.

Data Center

Multi-DC active-active for core banking. Cisco HCI or Nutanix for workloads that used to demand dedicated blade infrastructure. Cohesity for backup and disaster recovery meeting RBI's Tier-0 RTO expectations.

Cybersecurity

Zero trust for a workforce spanning branch teller and remote developer. RBI Master Directions and SEBI framework mapped to specific controls. SOC integration with CERT-In workflows. Proactive's MDR turns fourteen-day MTTDs into eight-hour ones, with an evidence trail your auditor can read cold.

Digital Workplace

Cisco Webex Calling for branch employees who still take customer calls. Webex Contact Center analytics that show queue-level pain before it becomes a complaint. Meeting rooms designed for regulator visits that just work.

Structured Cabling

Branch-grade cabling that survives forklift wars and monsoon flooding. Data center cabling to TIA-942 standard. Documented to schematic, warranted for twenty years.

Managed Services

24/7 NOC coverage that overlaps with RBI reporting windows. Named Proactive CSMs who understand your audit calendar. SLAs that hold, with service credits when Proactive misses.

Every control we ship comes with the paperwork.

RBI, SEBI, IRDAI, and DPDP compliance mapping for Indian BFSI

Every architecture Proactive deploys in BFSI ships with a controls-mapping document. Which specific RBI Master Direction it addresses. Which SEBI framework requirement it satisfies. Which IRDAI clause it supports. Which DPDP Act obligation it fulfils. In a format your compliance team, your internal audit, and your external assessor can all read. Proactive keeps the mapping current between regulatory updates.

RBI Master Directions on Cyber Resilience (2016, updated 2024)

Cyber resilience baseline for all scheduled commercial banks

Control-by-control mapping; delta document within 30 days of each revision.

RBI Master Direction on Digital Payment Security Controls

Payment security controls for banks and NPCI-regulated entities

Segmentation, encryption, monitoring architecture aligned to each control; NPCI audit evidence packs pre-formatted.

SEBI Cybersecurity and Cyber Resilience Framework

Cybersecurity baseline for AMCs, brokerages, exchanges, depositories

Framework-mapped architecture with evidence artefacts; SEBI-format quarterly reports.

IRDAI Information and Cyber Security Guidelines

ISMS and cyber security baseline for insurance companies

Guidelines-mapped controls; IRDAI-format audit responses.

CERT-In Directions (April 2022)

6-hour cybersecurity incident reporting for all Indian entities

Pre-drafted notification template auto-populated on incident confirmation; SOC workflow integrated.

DPDP Act 2023 and DPDP Rules

Data protection controls for all Indian data fiduciaries

Consent management, breach notification, data-principal request workflow, DPO evidence pack.

ISO 27001:2022 and PCI-DSS v4.0

International ISMS and card data standards

Controls that satisfy ISO/PCI and RBI/SEBI/IRDAI simultaneously.

Numbers we didn't have to look up.

BFSI infrastructure outcomes from Proactive engagements

Proactive's BFSI engagements have produced the following measured outcomes in the last four quarters.

73%

Drop in WAN incidents across 200 branches of a global insurance leader operating in India, over a four-month Meraki SD-WAN rollout completed in FY25.

8 Hours

MTTD on critical incidents at a national life insurance company, reduced from 14 days within the first quarter of Proactive's SOC engagement in FY25.

Zero

Failed number ports on the 12,000-seat Cisco Webex Calling migration for a manufacturing conglomerate whose treasury and banking operations were part of the same cutover in Q3 FY26.

“Our MTTD on critical incidents dropped from 14 days to under 8 hours within the first quarter of Proactive's SOC engagement.”

CISO, a private life insurance company

FREQUENTLY
ASKED QUESTIONS

01Does Proactive Integrate With Core Banking Systems Like Finacle, TCS BaNCS, Flexcube, and Temenos?
Yes. Proactive's integrations team designs and operates the infrastructure that supports every major core banking platform used in Indian BFSI, including Infosys Finacle, TCS BaNCS, Oracle Flexcube, and Temenos T24. Proactive does not implement the CBS itself. It designs the network segmentation for CBS zones, the dedicated backup and DR rails, the SIEM integration for CBS audit logs, and the observability layer that tells your operations team what the CBS is doing in real time.
02How Does Proactive Handle RBI's Data Localisation Requirements?
All infrastructure Proactive deploys for Indian BFSI operates within India. Data at rest is stored in India-domiciled data centres. Cloud workloads are deployed to India regions of the major hyperscalers (AWS Mumbai, Azure Central India, GCP Mumbai and Delhi). Cross-border data flows for global group operations are documented and reviewed against the RBI Payment Systems Data Storage circular and the sectoral requirements that apply to your entity type.
03What Is a Typical RBI Master Directions on Cyber Resilience Implementation Timeline?
For a mid-size scheduled commercial bank starting from a baseline compliance posture, a fresh Master Directions implementation runs 120 to 180 days end-to-end. That includes gap assessment, controls implementation, evidence pack build-out, and internal audit walkthrough. For an existing customer, an update to a revised Master Direction typically runs 30 to 60 days.
04Does Proactive Have Experience With NBFC-Specific Compliance Under RBI Scale-Based Regulation?
Yes. NBFCs operate under RBI's Scale-Based Regulation framework, which is distinct from bank regulation. Cyber resilience requirements differ by scale tier (Base, Middle, Upper, Top). Proactive has delivered infrastructure engagements across NBFC scale tiers, including NBFC-MFIs, NBFC-D, and Housing Finance Companies regulated by the RBI.
05How Does Proactive Handle UPI-Scale Telemetry?
For customers processing high UPI volumes, Proactive deploys network observability using Cisco ThousandEyes and Meraki AI with sample-based flow analysis rather than full packet capture, which is neither feasible nor useful at UPI transaction scale. Anomaly detection is tuned to UPI transaction patterns (time-of-day baselines, VPA behaviour, PSP flows) rather than generic thresholds.
06Can Proactive Support NPCI or Payment Scheme Audits?
Yes. Proactive produces infrastructure-layer evidence packs for NPCI certification, PCI-DSS v4.0 assessments, and card-scheme audits (Visa, Mastercard, RuPay). Compliance leads coordinate directly with your internal audit or external assessor.
07How Does Proactive Support the RBI SOC Circular for Scheduled Commercial Banks?
Proactive's SOC operates as either your primary SOC-as-a-Service or as a Tier-1 escalation layer for your in-house SOC, based on your bank's operating model preference. Analysts are Cisco XDR-certified. Proactive handles the operational side of RBI's SOC monitoring, reporting, and incident escalation expectations under the Master Directions.
08What Is the Engagement Model for a First-Time BFSI Project?
Most first-time BFSI engagements start with an infrastructure architecture review covering the specific tower (networks, data centre, security, or collaboration) you are prioritising. Two-week discovery, four-to-six-week architecture recommendation, board-ready output. From there, phased implementation according to your quarterly change windows.

Ready to talk about your infrastructure?

Book a 30-minute conversation with a Proactive BFSI infrastructure architect. Not a sales engineer. Not an SDR. Someone who has delivered for institutions that look like yours and can defend the recommendations to your board.

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