For the Sector Where the Documentation Trail Is as Important as the Deployment.
IN BRIEF.
Infrastructure aligned to GFR 2017 (General Financial Rules) and CVC (Central Vigilance Commission) procurement guidelines. Documentation designed to satisfy CAG audit, vigilance review, and RTI applications. STQC (Standardisation, Testing and Quality Certification) preparation support. CERT-In Directions April 2022 compliance. Alignment with IndEA 2.0 (India Enterprise Architecture) principles. Integration with India Stack (Aadhaar, DigiLocker, UPI, e-Sign, e-KYC). Strict data localisation within India per MeitY guidelines. GeM (Government e-Marketplace) presence for standardised procurement.
CIOs, CTOs, Directors, and IT Heads at Central Ministries, Public Sector Undertakings (Maharatna, Navratna, Miniratna categories), State Government departments, Urban Local Bodies (Municipal Corporations), and academic institutions of national importance operating in India.
Proactive Data Systems is a Cisco Preferred Partner across five portfolios and Cisco Advanced Customer Experience Specialised.
You Don't Need Us to Explain a CVC Review to You.
What You Already Know
You already know your procurement is a process, not a purchase order. That your Tender Enquiry has to specify the technical requirement with enough precision to prevent scope drift after award, and with enough openness to invite fair competition per Rule 128 and Rule 173 of GFR 2017. That every line item in your Bill of Materials must be defensible to a CAG auditor five years after the deployment goes live.
You know that your citizen service portal has to serve peak loads of millions of unique users during scheme rollouts, from farmer registrations to student enrolments to welfare disbursements. That your Aadhaar-authentication flows have to meet UIDAI operator requirements. That your infrastructure must be physically located in India-domiciled data centres per MeitY guidelines, with no exceptions and no ambiguity.
What You Need
You know that CERT-In Directions of April 2022 apply to the public sector as strictly as to the private, and that your incident-reporting workflow has to close inside six hours regardless of which shift the outage occurred on. That RTI applications may ask for the specific model number of every device you procured, the price paid, and the vendor's empanelment credentials at the time of procurement, and that every one of those answers must be ready.
You need a partner whose documentation satisfies CAG scrutiny, whose empanelment credentials are current, whose deployment discipline respects that every rupee spent in the public sector is answerable to a citizen, and whose engineers deliver infrastructure that works from Day 1 through the CAG cycle five years later.
That's the infrastructure Proactive Data Systems has been delivering to India's public sector for over thirty years.
The Infrastructure. Built for a Sector That Answers to the Public.
Proactive delivers seven specific capabilities for Indian public sector infrastructure.
Citizen-Scale Service Infrastructure for digital public services, including peak-load architecture for scheme rollout days, high-availability across regions, and integration with grievance redressal workflows.
India Stack Integration for Aadhaar-authenticated flows, DigiLocker document verification, UPI-based collections, e-Sign for departmental workflows, and e-KYC for citizen enrolment.
Multi-DC Architecture Within India for strict data localisation compliance, using government-owned data centres (including NIC facilities) or MeitY-empanelled commercial data centres.
CERT-In Directions April 2022 Alignment: 6-hour incident notification workflow, 180-day log retention, mandatory NTP synchronisation, and coordination with CERT-In and NIC.
STQC Certification Preparation Support for hardware and application deployments requiring STQC assessment, including documentation and evidence for STQC assessors.
MeitY Guidelines and IndEA 2.0 Alignment for enterprise architecture across departments, with reference architectures matched to the India Enterprise Architecture framework.
GeM Presence and Rate Contract Availability for standardised procurement across relevant BoM categories, with delivery documentation matched to GeM order requirements.
Every Architecture, Tuned for the Sector.
Each of Proactive's six architectures is delivered with public sector-specific patterns.
Cisco Catalyst or Meraki for department networks. SD-WAN across state-level offices and district-level sub-offices. Isolated network segments for classified operations where the SoW requires them. IPv6 readiness aligned to NIC guidelines. Cisco Software-Defined Access (SD-Access) where department policy requires fine-grained network segmentation.
Multi-DC architecture within India-domiciled facilities, with primary and DR sites in different seismic zones per MeitY resilience recommendations. Cisco UCS or Nutanix HCI for compute and storage. Cohesity or Rubrik for backup and disaster recovery meeting government-tier RTO and RPO requirements. All data physically located within India.
CERT-In Directions compliance embedded from Day 1. Alignment to NCIIPC (National Critical Information Infrastructure Protection Centre) guidelines for departments operating Critical Information Infrastructure. Participation in Cyber Swachhta Kendra where applicable. SOC coverage tuned to public sector threat patterns, including state-actor reconnaissance, credential attacks on citizen-facing portals, and DDoS attempts against scheme rollout days.
Cisco Webex Calling for department offices. Video conferencing infrastructure for inter-departmental collaboration, review meetings, and citizen grievance redressal hearings. Meeting rooms designed for tender opening committees, technical evaluation committees, and parliamentary standing committee visits.
Government-office cabling to TIA-942 and BICSI standards. Data centre cabling meeting Tier-III or Tier-IV facility requirements per department specification. CCTV and physical security cabling integrated for security-cleared facilities.
24/7 NOC with citizen service continuity as the operating metric. Named Proactive CSMs who understand government financial year timelines, budget cycles, and end-of-fiscal deployment windows. Field engineers reachable across India, with dedicated coverage for the National Capital, state capitals, and major administrative centres.
Every Rupee Is Documented.
GFR 2017 (General Financial Rules 2017) is the Government of India's foundational financial and procurement rulebook governing how Central Government Ministries and Departments spend public money. Rule 173 covers the procurement of goods, prescribing tender processes, evaluation criteria, and documentation requirements.
CVC (Central Vigilance Commission) issues procurement guidelines that operate alongside GFR to ensure transparency and prevent conflicts of interest in public procurement.
CAG (Comptroller and Auditor General) conducts financial and performance audits of all public expenditure, including infrastructure deployments, on a multi-year cycle.
Every architecture Proactive delivers for a public sector customer ships with documentation designed to satisfy CVC vigilance review, CAG audit, RTI applications, and standing committee scrutiny. Documentation includes bid response with defensible technical specification, GeM or rate contract references where applicable, delivery evidence signed off by the customer's technical committee, and infrastructure-side compliance evidence aligned to CERT-In, STQC, and NCIIPC requirements as applicable to the deployment.
All Central Government procurement
Bid response documentation, technical specification with defensible line items, delivery evidence, and payment documentation aligned to GFR requirements.
All public procurement
Transparent bid response, disclosed relationships, and documentation of every decision point in the procurement lifecycle.
Data processing for citizen services
India-domiciled data centres, no cross-border data flow without documented departmental authorisation.
All Indian entities including public sector
6-hour incident notification, 180-day log retention, mandatory NTP synchronisation.
Operators of Critical Information Infrastructure
Alignment to sector-specific CII protection guidelines.
Government hardware and application certifications
Deployment preparation and evidence for STQC assessment cycles.
Enterprise architecture for government departments
Architecture design aligned to India Enterprise Architecture principles.
All public expenditure
Documentation trail sufficient for financial and performance audit review across multi-year cycles.
All public authorities
Documentation retention and format aligned to potential RTI disclosures.
Standardised procurement
Registered vendor status; delivery documentation matched to GeM order requirements.
Numbers From Real Public Sector Deployments.
Proactive's public sector engagements have produced the following measured outcomes in the last four quarters.
Uptime maintained across a Central Ministry's citizen-service portal in FY25, measured on a rolling 12-month basis against a 99.9% SLA.
CAG audit findings on infrastructure procurement documentation across three consecutive deployment cycles at a Central Public Sector Enterprise, following a Proactive-designed documentation framework.
“Our vigilance review found no exceptions in the infrastructure deployment file. The tender response documentation, the technical specification, and the delivery evidence all met CVC standards without a single query.”
Director (IT), Central Public Sector Enterprise
FREQUENTLY
ASKED QUESTIONS
Book a 30-minute conversation with a Proactive public sector infrastructure architect. Someone who has delivered for Central Ministries, PSUs, and State Governments and can walk your technical committee through the design and the documentation framework that supports it.
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