Why Unified Communications Matters More Than Ever
Fragmented communication slows productivity, increases IT overhead, and frustrates users. In a hybrid workplace, where teams are dispersed and flexibility is the norm, consistent and reliable communication becomes the foundation of effective collaboration.
UCaaS platforms provide a central hub for work—bringing together chat, calls, meetings, and content into a secure, cloud-managed environment. They enable faster decision-making, reduce costs, and make collaboration more human, regardless of where work happens.
Proactive’s Unified Communications Offerings
We help businesses of all sizes modernize collaboration through unified communications that are easy to adopt, secure by design, and ready for the future. Our expertise with leading UC platforms—paired with deep integration experience—means faster deployment, better user adoption, and measurable ROI.
UCaaS Design and Deployment
- Custom architecture for cloud, on-prem, or hybrid UCaaS environments
- Integration with Webex, Microsoft Teams, and SIP infrastructure
- Bandwidth planning, identity mapping, and failover setup
Hybrid Workplace Enablement
- Device-agnostic solutions with mobile and desktop parity
- Secure access controls and zero trust integration
- Support for hot-desking, shared spaces, and home-office environments
AI and Collaboration Enhancements
- Meeting transcription, smart summaries, and speaker tracking
- Real-time translation and closed captioning
- AI-driven meeting insights and usage analytics
Managed Collaboration Services
- 24x7 monitoring and support of UC platforms
- Proactive issue resolution and SLA management
- Reporting on usage, adoption, and user experience
Why Enterprises Choose Proactive for Unified Communications
We bring clarity to communication. Proactive combines technical depth, platform neutrality, and lifecycle services to deliver unified communications that just work—for users, for IT, and for business.
What Sets Us Apart
- Proven UCaaS deployments across sectors and geographies
- Specialization in hybrid workplace collaboration design
- Seamless migration from legacy PBX to cloud calling
- Expertise in Webex Calling, Microsoft Teams, SIP trunking
- Hands-on training, adoption planning, and usage analytics
Let’s Connect Your Workforce
Unified communications is more than a platform—it’s how your people get work done. Proactive helps you make every conversation count, from the boardroom to the home office.
Discover how UCaaS can simplify communication and empower your hybrid workplace. Talk to Proactive about designing and deploying a smarter unified communications strategy.