Messaging, Calling, and Meetings—Anywhere, Any Device

The new workforce is mobile, hybrid, and always connected. To keep up, businesses need more than just communication tools—they need seamless, integrated collaboration experiences. Unified communications brings together messaging, video meetings, voice, and presence into one intelligent platform that works wherever work happens. 

 
Proactive delivers modern Unified Communications as a Service (UCaaS) solutions tailored for the hybrid workplace. We help enterprises replace fragmented systems with cloud-native, AI-powered communications that connect teams across time zones, devices, and work styles. Whether you’re scaling collaboration across branches or enabling secure remote work, we design unified communications that feel simple yet work powerfully. 

AI-Powered Meeting Experiences

Offer noise suppression, real-time transcription, and smart framing to improve engagement and productivity.

Cloud-Delivered UCaaS Solutions

Deploy flexible UCaaS platforms that scale with your workforce—on-prem, hybrid, or fully cloud-based.

End-to-End Lifecycle Support

From platform design and integration to adoption and analytics, Proactive ensures UC success at every stage.

Mobile and Remote Work Optimization

Support the hybrid workforce with device-agnostic, secure, and location-independent communication.

One Platform, All Channels

Enable messaging, calling, video, file sharing, and presence in a single, intuitive interface.

Seamless Integration With Business Tools

Connect UC tools to calendars, CRMs, project management apps, and identity providers.

Why Unified Communications Matters More Than Ever

 

Fragmented communication slows productivity, increases IT overhead, and frustrates users. In a hybrid workplace, where teams are dispersed and flexibility is the norm, consistent and reliable communication becomes the foundation of effective collaboration. 

 

UCaaS platforms provide a central hub for work—bringing together chat, calls, meetings, and content into a secure, cloud-managed environment. They enable faster decision-making, reduce costs, and make collaboration more human, regardless of where work happens. 

 

Proactive’s Unified Communications Offerings   

 

We help businesses of all sizes modernize collaboration through unified communications that are easy to adopt, secure by design, and ready for the future. Our expertise with leading UC platforms—paired with deep integration experience—means faster deployment, better user adoption, and measurable ROI. 

 

UCaaS Design and Deployment   

  • Custom architecture for cloud, on-prem, or hybrid UCaaS environments   
  • Integration with Webex, Microsoft Teams, and SIP infrastructure   
  • Bandwidth planning, identity mapping, and failover setup 

 

Hybrid Workplace Enablement   

  • Device-agnostic solutions with mobile and desktop parity   
  • Secure access controls and zero trust integration   
  • Support for hot-desking, shared spaces, and home-office environments 

 

AI and Collaboration Enhancements   

  • Meeting transcription, smart summaries, and speaker tracking   
  • Real-time translation and closed captioning   
  • AI-driven meeting insights and usage analytics 

 

Managed Collaboration Services   

  • 24x7 monitoring and support of UC platforms   
  • Proactive issue resolution and SLA management   
  • Reporting on usage, adoption, and user experience   

 

Why Enterprises Choose Proactive for Unified Communications   

 

We bring clarity to communication. Proactive combines technical depth, platform neutrality, and lifecycle services to deliver unified communications that just work—for users, for IT, and for business.   

 

What Sets Us Apart   

 

  • Proven UCaaS deployments across sectors and geographies   
  • Specialization in hybrid workplace collaboration design   
  • Seamless migration from legacy PBX to cloud calling   
  • Expertise in Webex Calling, Microsoft Teams, SIP trunking   
  • Hands-on training, adoption planning, and usage analytics   

 

Let’s Connect Your Workforce   

Unified communications is more than a platform—it’s how your people get work done. Proactive helps you make every conversation count, from the boardroom to the home office. 

Discover how UCaaS can simplify communication and empower your hybrid workplace. Talk to Proactive about designing and deploying a smarter unified communications strategy. 

Have a question? Check out the FAQs

Here are the most common, frequently asked questions.
In case you want to know more contact us at [email protected]

faq-img

What is Unified Communications (UC)?

Unified Communications integrates voice, video, messaging, and collaboration tools into a seamless, interconnected experience.

How does Webex support unified communications?

Webex provides messaging, calling, meetings, and events in one platform, ensuring consistent experiences across devices.

What should businesses consider when choosing a UC platform?

Key factors include scalability, security, ease of integration, device compatibility, and support for hybrid work.

What is the difference between PBX and Unified Communications?

PBX is a traditional phone system, while UC offers a broader suite of real-time collaboration tools beyond voice.

What is UCaaS (Unified Communications as a Service)?

UCaaS delivers communication and collaboration tools through a cloud model, offering flexibility, scalability, and centralized management.

What are the benefits of integrating UC with collaboration platforms?

Integration improves productivity, simplifies workflows, enhances mobility, and ensures consistent communication across teams.

How does unified communications support hybrid workplaces?

Unified communications enables seamless transitions between home, office, and mobile work environments with consistent communication tools.

Contact Us

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