We Speak Your HQ's Language. And India's Ground Reality.
IN BRIEF.
Site selection through Day-N managed operations. Facility connectivity, HQ-aligned identity federation, corporate endpoint fleet ramp, zero-trust security architecture, 24/7 SOC integration with your global tools, and locally-staffed managed operations. Compliance with DPDP Act 2023, CERT-In Directions April 2022, sectoral rules where applicable, and mapping to your parent-company frameworks (SOX, GDPR, APRA, HIPAA).
Global HQ CIOs, CTOs, and CISOs setting up or scaling India GCCs. India-side Managing Directors and IT heads of established GCCs.
Bengaluru, Hyderabad, Pune, Chennai, and Delhi NCR, with active deployments in emerging Tier-2 hubs including Kolkata, Ahmedabad, and Coimbatore.
Proactive Data Systems is a Cisco Preferred Partner across five portfolios and Cisco Advanced Customer Experience Specialised.
You Don't Need Us to Explain a GCC to You.
What You Already Know
You already know that a GCC in India is neither a branch office nor a subsidiary. Your parent company treats it as a shared-service extension of the HQ tech stack. Your India entity has its own tax, HR, and compliance footprint. Your engineers need to be as productive on Day 1 as they will be in Year 3, and their productivity depends on infrastructure that speaks fluent HQ.
You know that when your global CISO in Frankfurt or San Jose asks for a control attestation, the answer needs to come back in the shape and format the global audit committee expects. When CERT-In publishes a new directive, the response has to happen inside your global incident response window, not against it. When DPDP enforcement lands, the controls have to satisfy Indian law without breaking the identity fabric your parent already invested a decade in.
What You Need
You need a partner in India that operates to global standards, integrates with your global tools, and knows the local ground reality, from the Bengaluru facility manager who controls after-hours access to the local ISP whose four-hour SLA you'll rely on the week your first cohort onboards.
That's the infrastructure Proactive Data Systems has been building for GCCs of Fortune 100 and European enterprises for over a decade.
The Infrastructure. From Day 1.
Proactive operates 30+ active GCC deployments across Bengaluru, Hyderabad, Pune, Chennai, and Delhi NCR. Every engagement includes seven specific capabilities.
Day-1 Facility Connectivity — primary and backup enterprise fibre, tested and live before your first employee walks in. Zero exceptions in the last five years.
HQ-Aligned Identity Federation — extension of your parent's Okta, Azure AD, or Ping Identity to Indian users, with directory sync from Workday, SAP SuccessFactors, or Darwinbox for local payroll.
Corporate Endpoint Fleet — zero-touch device provisioning via Microsoft Autopilot, Apple Business Manager, or Jamf, using your parent's global standard image.
Zero-Trust Security Architecture — Cisco Duo, Zscaler, or Cloudflare Access, integrated with your global CrowdStrike, Microsoft Defender for Endpoint, or SentinelOne fleet.
Global SOC Integration — logs pushed to your global Splunk, Sentinel, Chronicle, or Elastic instance, with Proactive's Bengaluru SOC as an optional Tier-1 escalation layer during your HQ off-hours.
Compliance Mapping to Indian Law and Parent Frameworks — DPDP Act 2023 and CERT-In alongside SOX, GDPR, APRA CPS 234, HIPAA, or whichever framework your parent is regulated under.
24/7 Managed Operations with named CSMs reporting into both your India MD and your global HQ IT organisation, with monthly service reviews scheduled in your HQ's time zone.
Every Architecture, Built for Day 1 Through Day N.
Each of Proactive's six architectures is delivered with GCC-specific patterns.
Cisco Meraki SD-WAN for facility-to-cloud connectivity and site-to-site tunnels back to your global hubs. Wi-Fi 6E or Wi-Fi 7 for engineering-density floors. QoS calibrated for the collaboration tools your parent standardised on.
For GCCs running local workloads (typically shared services, R&D compute, or India-restricted data), Proactive designs on-prem HCI (Cisco UCS with Nutanix or VMware) or hybrid architectures with India regions of AWS, Azure, and GCP.
Zero trust from Day 1. DPDP + CERT-In controls mapped to your parent's global framework. Global SOC integration. Endpoint security aligned to your parent's standard.
Cisco Webex Calling, Microsoft Teams Phone, or Zoom Phone, whichever your parent standardised on. Meeting rooms configured for global-time-zone collaboration. Endpoint fleet management via your parent's MDM.
TIA-942 and BICSI to the letter, at the density modern GCC floors demand: Wi-Fi 6E/7 access points every 8 metres, workstation cabling to Cat 6A minimum, DCIM for the on-floor MDF.
24/7 Proactive NOC and service desk, with named CSMs reporting into both your India MD and your global IT organisation. Follow-the-sun coverage that overlaps HQ time zones. Proactive's own SOC operates from Bengaluru, physically located in the same city as most of the GCCs it serves, enabling on-site response for Sev-1 incidents within four hours across Bengaluru client sites.
Two Sets of Rules. One Evidence Pack.
Every architecture Proactive deploys in a GCC ships with a two-column controls-mapping document, Indian regulatory requirement on the left, parent-company framework requirement on the right. Compliance leads coordinate directly with both your India Data Protection Officer and your global compliance team.
All Indian operations processing personal data
Data inventory, consent management, DP request workflow, DPO evidence pack.
All Indian entities, cybersecurity incidents
6-hour notification workflow, log retention 180 days, SIEM integration.
Financial services GCCs (SEBI, RBI); healthcare (MoHFW)
Sector-specific control implementations layered on top of DPDP/CERT-In baseline.
Financial-reporting controls
ITGC alignment for India-hosted systems in scope for parent 10-K.
EU personal data processed in India
Standard Contractual Clauses, Article 32 controls, Data Processing Agreement.
Information security for APRA-regulated parents
Cyber resilience baseline mapped to CPS 234 control expectations.
US patient data touched by Indian teams
Business Associate Agreement, HIPAA Security Rule controls.
International ISMS standard
Controls satisfying ISO 27001 alongside all above frameworks.
Numbers From Real GCCs.
Proactive's GCC engagements have produced the following measured outcomes.
Facility connectivity live and tested before the first employee walked in, across the last 30 GCC set-ups Proactive delivered. Zero exceptions in the last five years.
From lease signature to first-cohort onboarding for a US-headquartered fintech's Bengaluru engineering GCC in FY25. Original plan was 45 days.
From 250 employees to 1,000 employees at a European industrial conglomerate's Hyderabad shared-services GCC, four months ahead of the parent's original three-year plan.
“For the first time, when something breaks I call one number. They own it end-to-end. That alone has saved my team 12 hours a week.”
Head of IT Infrastructure, GCC of a Fortune 100
FREQUENTLY
ASKED QUESTIONS
Book a 30-minute conversation with a Proactive GCC architect. Not a sales engineer. Not an SDR. Someone who has delivered from lease signature through Day-N operations for Fortune 100 and European enterprises, and can walk your HQ IT team through the integration path.
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