No In-House IT, No Problem: Here's How Managed Meraki Solutions Keep You Running

When There's no IT Team to Call 

Your network is down again. The admin’s laptop can’t connect to the Wi-Fi. You’re forwarding support tickets to your reseller. This is not what your team signed up for. 

Across India’s SMB corridors, from industrial zones in Pune to healthcare clinics in Hyderabad, companies are feeling the pinch of managing increasingly complex IT environments without a full-time IT team.  

For most, it’s not even a question of hiring. It’s about focus. Why build an internal ops army when you could just get the job done? That’s where managed Meraki services come in. 

Managing Infra Without Managing the Infra 

Cisco Meraki’s cloud-first platform gives you a single dashboard to control your switches, wireless access points, firewalls, and endpoints. It’s designed to be intuitive, but managing it still takes time, expertise, and consistency. 

Proactive’s Meraki Managed Services go a step further. We operate as your IT arm - designing, configuring, monitoring, updating, and troubleshooting your Meraki infrastructure while you stay focused on customers, product, and growth. No NOC, no problem. We run ours 24x7. 

Who is This for? 

• A mid-sized education group in Noida with five campuses and no central IT ops 
• A manufacturing supplier in Bhiwadi struggling with outdated switches and patchy Wi-Fi 
• A retail chain in Bengaluru scaling to 40 stores without a tech team 
• A fast-growing ITeS firm in Gurgaon tired of raising Meraki support tickets themselves 

If your team is doing IT on the side, it’s time to shift gears. 

What Managed Services Really Mean 

It’s easy to confuse managed services with AMC support or SLA-driven break-fix plans. Managed Meraki Services are not reactive. They’re built for performance, scale, and uptime. 

• Here’s what Proactive’s service scope includes: 
• Pre-deployment design and config mapping 
• Cloud-managed onboarding and network rollout 
• Always-on NOC-led monitoring and alerts 
• Zero-touch firmware upgrades and patching 
• Change requests managed on SLA 
• Network analytics and reporting 
• Security policy and compliance updates 

You get full visibility and control. We manage the heavy lifting. 

Why this model works for Indian SMBs 

Hiring IT staff is hard. Keeping them trained, avoiding attrition, and managing legacy systems across locations takes more than just people. Managed services offer these advantages: 

• No onboarding delays. Proactive is certified and deployment-ready. 
• Predictable costs. You pay a quarterly fee, not reactively for every incident. 
• Elastic support. Need support across 20 branches this month? Done. 
• Continuous optimisation. We don’t wait for things to break. 

According to IDC, 71 per cent of mid-sized companies in APAC plan to increase spending on managed infrastructure in 2025. In India, the shift is already visible across sectors. 

How Meraki Managed Services work 

Think of it as infra-as-a-service. You own the Meraki gear. We manage the entire lifecycle. 

1. Discovery and onboarding 
   We assess your current infrastructure, define configuration templates, and document your security posture. 
2. Policy design and rollout 
   We map VLANs, QoS settings, SSIDs, and firewall policies across locations, aligned to your operational structure. 
3. NOC operations 
   Proactive’s Network Operations Centre (NOC) monitors traffic, availability, alerts, and health scores in real time. 
4. Continuous improvement 
   We share reports on usage patterns, anomalies, and upgrades. You don’t just stay up, you get better. 

What to look for in a Meraki managed services partner 

Not all Cisco Gold Partners offer managed services. Look for one that: 

• Offers Meraki-first design capabilities 
• Runs its own 24x7 NOC 
• Has experience across education, retail, healthcare, ITeS, and manufacturing 
• Can support nationwide, multi-branch networks 
• Operates on SLAs, not just best effort 

Proactive checks all these boxes. 

Let your team grow, not your IT backlog 

Your team shouldn’t be setting up APs, managing DHCP conflicts, or logging into Meraki dashboards for firmware updates. That’s our job. We’ve helped SMBs across Delhi NCR, Bengaluru, Mumbai, and Pune scale without hiring more IT resources. Our managed services don’t just save costs. They save sanity.