ITES firms in India are evolving beyond traditional offshore service models. They now support hybrid teams, real-time workflows, and multiple delivery hubs across cities. This rapid change calls for scalable, always-on infrastructure that can keep up with business goals.
The problem is, network infrastructure isn't evolving at the same pace. When every new project or client demands instant, secure connectivity, legacy setups increase the operational load instead of reducing it.
ITES firms operate in high-churn, high-growth environments. A new BPO wing in Bengaluru, a call center in Indore, or an AI annotation unit in Hyderabad, each new setup needs fast deployment, zero disruption, and airtight security. The traditional in-house IT team is bogged down by ticket backlogs, unpredictable issues, and tool overload. Each new requirement is a project in itself.
What these firms need is a lean, scalable model that grows as the business grows, and adapts to its needs without becoming another cost center.
Cisco Meraki offers a cloud-first, software-defined networking platform designed for businesses that scale quickly. You get wireless, switching, SD-WAN, firewalls, cameras, sensors, and endpoint management in one pane of glass.
More importantly, every device is zero-touch provisioned and remotely monitored. There’s no need to fly in a network engineer every time a new floor or facility is added. Your IT team works from a dashboard. Every site behaves like it’s just another tab.
Having the tools is not enough. Many ITES firms deploy Meraki, but still struggle with visibility, control, and SLA compliance. Why? Because they lack time, resources, or trained staff to run Meraki at scale. Dashboards go unmonitored. Policies aren’t enforced. Devices aren’t updated.
The result: outages, compliance violations, data exposure. Exactly what Meraki was meant to prevent.
Enter Proactive’s Meraki Managed Services. Instead of just supplying the gear, Proactive operates it end-to-end. This includes:
This structure brings operational maturity to every Meraki deployment without increasing headcount.
Are you:
If the answer is yes to two or more, your network model is not supporting your business. It’s slowing it down.
A data processing firm in Pune needed to onboard eight new client projects across three cities in 60 days. Proactive planned and executed the Meraki rollout, including:
The internal IT team stayed lean. There was no project delay. The new clients came online within deadlines.
Scale fast, stay lean.
Let Proactive’s Meraki Managed Services do the heavy lifting while you expand your delivery footprint. Write to [email protected] for an expert consultation.
