Digital Workplace

Cisco AI Assistant on the Webex Suite

Updated: Jan 23, 2025

Webex AI Assistant Features
2 Minutes Read
  • SHARE

The Cisco AI Assistant for Webex Suite can be termed a groundbreaking feature that has revolutionized the entire Webex experience. Also, it has changed the way teams communicate and collaborate. This assistant seamlessly integrates into the Webex environment to ensure every team member can align and focus on priority tasks without missing a single detail.

This enhancement has significantly improved engagement and turn-around time with efficient communication experience. Uncover the transformative power of the Cisco AI Assistant for Webex Suite, implemented to improve communication and streamline productivity across various sectors.

Cisco AI Assistant for Webex Suite  

AI for messaging: 
  • Rewrite a message 
  • Translate messages in a space 
  • Summarize your message threads 
  • AI-generated space summaries 
  • AI Assistant in meetings 
  • Step away from a meeting—change your status when you move away from your camera in a meeting. 
  • AI-generated meeting summaries in recordings 

AI-generated recordings appear in the email notification sent out with the recording, and also appear in the recording player on the web and in the Webex App. 

Additionally, the administrator setting unlocks many exclusive rights and features.  

Administrator settings for AI Assistant: 

An administrator can control specific AI features by turning them on and off as per requirement. 

  • Enhance productivity and communication by automating day-to-day tasks 
  • Catch up on message backlogs, review meeting summaries, and prepare for meetings efficiently with AI assistance 
  • The video intelligence feature automatically detects when you step away, turning off audio and video, and resumes when you're back 

AI-powered collaboration for different workstyles & Sectors 

Healthcare: Exceptional Telehealth Experience 
  • Improve virtual care 
  • Deliver outstanding patient service 
  • Enhance the digital front door experience 
     
Government: Secure Collaboration 
  • An advanced FedRAMP-authorized platform for collaborating with the U.S. government. 
  • A modern contact center solution helps in a Secure, scalable, and flexible platform backed by Cisco 
  • The complete Webex portfolio for governments outside the U.S., public sector organizations, and regional, state, city and community organizations. 

Financial: Secure, compliant, and private banking experiences 
  • High-quality audio and video 
  • Uncompromised security 
  • Connect anywhere on any device 
  • Collaborate across branches 
  • Quick access to experts 
  • Virtual co-editing 

Customer Centric: World-class customer experiences 
  • Drive digital to human engagement 
  • Support any channel, anytime 
  • Understand every customer 

Mobile-first: Connect anywhere on any device  
  • Intuitive Calling Experience 
  • Reliable Voice Quality 
  • Centralized Management 
  • Security and Compliance 

At Proactive Data Systems, we’re dedicated to delivering transformative services tailored to your needs. Reach out for an expert consultation.

Whitepapers

E-Books

Contact Us

We value the opportunity to interact with you, Please feel free to get in touch with us.