Making Every Change Safe and Predictable 

Firewall changes are constant. New applications, new users, new compliance rules. Without disciplined change management, every update carries risk. Many businesses still rely on ad hoc requests, undocumented approvals, or late-night fixes that create more problems than they solve.

 

What Goes Wrong Without Discipline 

When firewall changes are unmanaged, you face: 

• Rules pushed in production without testing or rollback 
• SLA breaches causing business disruption 
• Lack of documented approvals for audit trails 
• Finger-pointing between IT and security teams when incidents occur 

The result is higher downtime, slower responses, and a compliance headache. 

 

How Proactive Runs Change With Confidence 

Proactive Managed Firewall embeds structured change management into the service model. With Cisco Firepower appliances and Firepower Management Center, we manage configurations, patches, and policy changes within SLA-backed windows. Every change is logged, reviewed, and traceable. Rollback plans are defined, and approvals are documented to withstand audits. 

 

What You Get 

• CAB-ready process: Change requests tracked, reviewed, and approved 
• SLA-backed execution: Standard changes within 90 minutes 
• Patch and configuration updates: Applied in controlled windows 
• Rollback planning: Clear paths to restore service if needed 
• Audit-ready logs: Documentation for every change 

The Outcomes We Deliver 

• Predictable change windows without service disruption 
• Faster response to business needs without cutting corners 
• Confidence that compliance demands are met every time 
• Traceability that reduces audit stress 

Change Without Chaos 

Change is constant, but chaos is not inevitable. With Proactive Managed Firewall, you gain a disciplined, SLA-backed change process that delivers security without slowing the business.