Endpoint choice spans desk phones, ATAs for analogue endpoints, headsets, and the Webex App across laptops and mobiles. Meeting spaces use Webex Room and Desk devices for one-tap join and hot desking. Device profiles, line keys, and firmware policies are standardised per role to keep the user experience consistent across offices and remote staff. 

 

Endpoint blueprint: 

• Certified IP phones with shared line and executive assistant features 
• ATAs for fax, lobby, and analogue integrations 
• Webex App for Windows, macOS, iOS, and Android 
• Room and Desk devices for huddle and conference spaces 

Lifecycle management: 

• Zero-touch onboarding and cloud provisioning 
• Standard images, background, and button templates 
• Controlled firmware rollouts with rollback plans