Cloud Calling: Poor Connectivity to “Always Connected”

Cloud calling is built on VoIP (Voice over Internet Protocol) technology, and as the name suggests, it is hosted in the cloud. It allows you to make, receive, and manage calls over the Internet. As it is hosted in the cloud, it is accessible from anywhere with an internet connection. Cloud calling is offered as part of a broader cloud communications platform, like Cisco Webex Calling. 

Just like cloud computing has transformed various IT functions of your business, cloud calling can transform the way you communicate. A report by Global Market Insights forecasts that the cloud calling market is estimated to grow at 12% between 2020 and 2025. Let’s see how cloud calling can help your business.

Why choose Cloud Calling?

Here is why you should replace your legacy telephone system with cloud calling:

• Seamless Connectivity: Cloud calling ensures seamless connectivity by enabling voice communication over the internet. Even if traditional telephone or GSM lines are down, you can still receive and make calls from anywhere with a stable internet connection
• Ease of Implementation: It doesn't require new users to install fresh lines or hardware in the presence of VoIP-compatible solutions
• Cost-Effective: A reduced upfront setup cost with regular and reliable monthly charges ensures reasonable cost as per usage
• Scalability: Growing business demands improved communication. Cloud calling systems smoothly scale to accommodate such requirements. This allows the users and features to ensure stable communication that grows along with the business
• Feasibility: One of the primary advantages of a cloud phone system is the flexibility of accessing from anywhere at any time — make sure you stay updated on the go
• Stable Technology: Cloud-calling systems deliver greater stability even with disturbances. It stays accessible even if the on-site office locations get impacted by a natural disaster or outage

How Does Cloud Calling Work?

Fundamentally, cloud calling converts voice signals into data packets that are subsequently transmitted to the recipient's device through the internet. Voice over Internet Protocol (VoIP) technology makes this technique more manageable by allowing voice communication over the Internet in a way that is as reliable and precise just like traditional phone lines.
 
Here's a quick walkthrough that will explain how cloud calling functions:

1. Call Initiation: The user starts a call using an internet-connected device, such as an IP phone, smartphone, or computer
2. Signal Conversion: The VoIP technology converts these voice signals into digital data packets
3. Data Transmission: The recipient's device receives these data packets using the internet
4. Signal Reception: The receiver accepts the data packets and transforms these packets into a voice signal

Why Webex Cloud Calling?

Webex Cloud Calling by Cisco is a leading cloud calling solution. It delivers all the advantages of cloud-based phone systems, packed with features developed to improve business communication. Webex Cloud Calling delivers high-quality communication service, a seamless integration experience and a lot more. This makes it an exceptionally convenient choice for businesses of all sizes.

The intuitive interface and centralized control help IT teams manage and monitor communication systems efficiently, guaranteeing optimal performance and security.

By adopting cloud calling, companies can enhance collaboration in an increasingly connected world. Proactive Data Systems is a leader in implementing cloud calling and has helped many companies switch to a seamless communication experience. Write to us at [email protected] for a free consultation with a cloud calling expert.

Author

Anmol Rawat Marketing Manager

A passionate storyteller by day and a dreamy wanderer by night, I weave words into experiences, always chasing the next great story.